Your computer recognizes your iPhone as a camera, but it doesn’t appear in iTunes. You did not make any changes in settings. Why this happens and what to do? Here we offer seven methods to fix the issue.
1: Check USB connections
Try disconnecting and reconnecting the iPhone. Whenever possible, always connect iPhone to a USB port that is built into the computer instead of the keyboard or an external USB hub. If iPhone still doesn’t appear in iTunes, try a different USB port.
2: Update iTunes
Make sure you have the latest version of iTunes. To check for available updates of iTunes on a Mac, go to iTunes -> Check for Updates. On Windows, go to Help -> Check for Updates.
3: Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your fingers across the slider and iPhone will turn off after a few moments. Next, turn iPhone on by pressing and holding the Sleep-Wake button until the Apple logo appears.
4:Restart your computer
Restart your computer and reconnect iPhone. If your issue has not been resolved, have a try of other methods introduced in this article.
5: Reinstall iTunes (Windows)
For Windows users, it maybe necessary to completely uninstall iTunes and then reinstall the latest version of iTunes. It is not necessary for Mac users to uninstall or reinstall iTunes.
6: Resolve software conflicts
Some third-party software (such as security software and anti-virus software) may prevent iTunes from recognizing your iPhone. You may have to update your software, adjust software settings, or temporarily disable the software.